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Civil service pension delays could expose bereaved families to tax bills

BBC

Delays in Britain’s civil service pension scheme could make some bereaved families pay tax on death benefits if payments miss a two-year deadline. More than 1,600 bereavement cases were over 100 days old at the end of September, while the scheme’s backlog expanded after Capita took over administration. The government says compensation routes exist and promises no one will be financially disadvantaged, but the Pensions Ombudsman warns complaints may take 18 months or longer.

Editorial summary · Publisher article

What matters

  • The scheme had 1,643 bereavement or death-in-service cases more than 100 days old.
  • A lump-sum death benefit can lose its tax-free status if unpaid within two years of notification.
  • Capita inherited a backlog of more than 86,000 cases that later grew to 120,000.
  • The Cabinet Office says it is withholding nearly £10m in payments from Capita.

Context & caveats

  • The number of families who will actually incur tax remains unclear, and compensation may require a separate complaint.
Why this made the edition

The report combines official figures, legal tax rules, affected-family testimony, union criticism and responses from the government and Capita.

Source material